8Sep24 Brief

In this issue:

• Get Hired

  • Green Means Go

  • Eh, It’s Probably Fine

  • Tread Carefully

  • BINGO

  • Seriously, Maybe Don’t

In which we quickly go off the rails, tumble ass over head down a ravine, and land squarely in a sewage pit.

Get Hired

I play Bad Job Bingo with every job listing that appears in the Roundup and categorize them according to how well (or poorly, if I hit Bingo) they do in the game.

However, please remember that a job appearing in a positive category isn’t an endorsement of any role or company, and a job appearing in a negative category doesn't mean I think you shouldn't apply if it works for you. Bad Job Bingo is simply an effort to give you a shortcut to finding roles that may match your needs and values.

These and past contestants can be found at Support Human Jobs.

Green Means Go

No flags, or green flags only! A true unicorn.

• Product Manager, Support Experience ($179k-$269k) at Stripe (Remote US)

Eh, It’s Probably Fine

A few flags popped up, but no serious ones.

• Senior Manager, Help Center ($151k-$245k) at Calendly (Remote US)

• CX Systems Administrator III ($91k-$147k) at Calendly (Remote US)

• Customer Service Specialist: Evenings & Weekends ($55k) at 86 Repairs (Remote US)

Tread Carefully

Didn’t quite hit bingo, but there were several yellow flags or more than one red flag.

• Director, Customer Experience ($124k-$200k) at MeUndies (Onsite CA-Los Angeles)

• Director, Healthcare Support & Operations ("Competitive" comp not given) at Ōura (Remote US-San Francisco)

• Director, Support ($80k-$130k) at Instinct Science (Remote US)

• Customer Experience Manager, Platinum Desk ($102k-$155k) at Robinhood (Onsite US-Denver, CO; Chicago, IL; Lake Mary, Florida; Westlake, TX)

• Manager, Customer Service (“Competitive” comp not given) at 86 Repairs (Remote US)

• Customer Experience Team Lead ($90k-$100k) at Whatnot (Onsite US-Phoenix, AZ)

• Customer Experience Lead at Ramp (Remote US-Miami, FL; NYC, NY)

• Customer Experience Agent ($47k-$55k) at Ramp (Remote US-Miami, FL; NYC, NY)

BINGO

Welp.

• Manager of Elite Customer Experience (“Competitive” comp not given) at Flex (Remote Worldwide)

• Customer Experience Representative, Advanced Services ($57k-$69k) at Robinhood (Onsite US-Denver, CO; Chicago, IL; Lake Mary, Florida; Westlake, TX)

• Registered Customer Experience Representative ($50-$60k) at Robinhood (Onsite US-Denver, CO; Chicago, IL; Lake Mary, Florida; Westlake, TX)

Seriously, Maybe Don’t

Don't say I didn't warn you.

• Vice President, Customer Support (“Competitive” comp not given) at Apollo.io (Remote US)

• Director of Support (No comp given) at Level (Remote-It is a mystery)