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The Roundup covers CX and Tech news, celebrates the people doing good work in the space, all in my specific brand of snark. Bad Job Bingo is where I rate CX jobs — I call out red flags, celebrate the green flags, and break down every job so you know what's a good fit and what isn't.
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Every Monday
I read CX job listings so you don't have to.¹
Every listing gets a full, honest breakdown — the red flags, the hidden gems, and everything in between. No salary range? "We're like a family"? Five jobs in one paycheck? Noted. Good ones get celebrated too.
Every Friday
What's happening in CX and Tech.
Industry news, community shoutouts, events worth knowing, accomplishments worth celebrating, and takes I'm absolutely not keeping to myself. Chaotic? Sometimes. Always useful.
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Support Human is by a CX pro, for CX pros.
Your job title is just part of your story. Your emotional intelligence, your technical chops, and your sincere care for your team and your customers? That's what makes you a customer experience professional.
CX matters, and so do you. You deserve nice things built specifically for you — and that is exactly what Support Human is here to do.
Steph Lundberg
Powered by empathy. (And coffee.)
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