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20Oct24 Brief
Blah blah woof woof capitalism.
In this issue:
Another light one for you this week, with an extra side of grouchiness.
As you might've noticed, I took a break last week. I mentioned it was the High Holy Days, and it's always a busy time of year. And I didn't just take a break from the newsletter, I took a prolonged break from LinkedIn as well, although not from all social media. Apparently, I can only devote attention to one platform at a time; if I'm on Twitter, that means I can't be on Linkedin, too.
I honestly don't know how most writers do this social media thing. I can only manage the misery one by one.
But resting last week somehow really drove home how fucking tired I was (and am). I love doing Bad Job Bingo for you and with you, but I haven't found an answer to the fatigue that comes with publishing a weekly newsletter and maintaining a job board of (hopefully) decent quality.
I debated whether to talk about this (especially since, as job seekers, I know how much more exhausted you must be), but if my brand is built on nothing else, it's honesty. (And snark. But mostly honesty.)
This is where I'm at. The exhaustion probably isn't going anywhere (for me or any of us). We're all doing our best.
Whenever I wonder why I'm doing all of this when it feels like I'm having very little impact (which, I must admit, is not infrequently), I remind myself that it does matter to you. If there can be a point to anything I do in this unpredictable, mostly unregulated, often unjust world of capitalist hell Tech, well.
The point is you.
Some weeks, in lieu of ads, I get to boost CX creators who are making a difference in our community.
On her podcast Epochal Growth, Sarah Caminiti is more than a Support expert — she’s a gifted interviewer, drawing insights from today’s brightest CX leaders.
And Ashley Hayslett scours the internet for the best CX jobs, serving them up in a beautiful and convenient weekly email, sent right to your inbox.
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Get Hired
I play Bad Job Bingo with every job listing that appears in the Roundup and categorize them according to how well (or poorly, if I hit Bingo) they do in the game.
However, please remember that a job appearing in a positive category isn’t an endorsement of any role or company, and a job appearing in a negative category doesn't mean I think you shouldn't apply if it works for you. Bad Job Bingo is simply an effort to give you a shortcut to finding roles that may match your needs and values.
These and past contestants can be found at Support Human Jobs.
Green Means Go
No flags, or green flags only! A true unicorn.
None this week.
Eh, It’s Probably Fine
A few flags popped up, but no serious ones.
Senior Customer Success Manager ($125k-$148k) at Relyance (Remote US-TX, MO, OK, IL)
Tread Carefully
Didn’t quite hit bingo, but there were several yellow flags or more than one red flag.
Cloud Support Engineer ($75k-$110k) at CoreWeave (Onsite US-Sunnyvale, CA; Roseland, NJ; Brooklyn, NY; Bellevue, WA)
Member Services Associate ($48k-$65k) at Maven Clinic (Remote US)
BINGO
Welp.
Customer Success Operations Manager ($105k-$135k) at CoreWeave (Remote or Onsite US-Roseland, NJ; Brooklyn, NY)
Customer Onboarding Specialist (No comp given) at EvenUp (Remote US-Certain Cities & States)
Customer Success Manager, Mid-Market (No comp given) at EvenUp (Remote US-Certain Cities & States)
Seriously, Maybe Don’t
Don't say I didn't warn you.
Client Experience Associate (No comp given) at Farther (Onsite US-Dallas, TX)
Senior Customer Success Manager (No comp given) at Autone (Unknown, US-NY Maybe?)
That's it for this week! If you have items for the Roundup you'd like to submit, you can do so at [email protected], but be sure to check out the Roundup FAQs first.
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